Customer Engagement Lead

Major accountabilities:

• Manage the business relationship and activities with key accounts in order to foster and extend the relationship & obtain the sales targets.
• Develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.
• Lead the preparation of strategies and individual tactical plans and to give
  strategic input in terms of analysis, future potential and key programs required for the accounts
• Prepare and negotiate contracts, and guide initiatives that the company
  launches to target particular account
• Analyze market situation including competitive intelligence activities on key accounts and key competitors
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM systems
• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the
• organization.

Minimum Requirements:
Work Experience:

• Previous experience in a medical or scientific field (3-5 years minimum), interaction with healthcare professionals in various therapeutic areas will be considered an advantage. Ability to develop in-depth business relationships and prove an excellent team player, as showcased in previous roles.

Education:

• University degree in Medicine • Pharmacy • Biology • Chemistry • Dentistry or other relevant education in life sciences

Languages :

• Fluency – written and spoken – in English and Greek