RA System and Strategy Specialist

RA System and Strategy Specialist

REQ-10030142
Nov 25, 2024
United Kingdom

About the Role

This role offers hybrid working, requiring 3 days per week/12 days per month in our White City, London office.

Major Accountabilities:

  • Provide first line systems and end user support e.g. incident management and service request management (including assessing, resolving or escalating
    technical issues).
  • Facilitate communication and collaboration between RA Ops and NBS IT in matters pertaining to, RA owned applications, such as monitoring problems and summarizing activities for reporting to management.
  • Coordinate with 2nd level support to address escalated System issues.
  • Prepare user manuals, working instructions and training materials as appropriate, ensure training are recorded and records maintained in the relevant Novartis quality system.
  • Participate in RA project initiatives involving, but not limited to, requirements gathering and analysis, migration, and deployment activities.
  • Participate in validation and implementation activities for system upgrades and functionality enhancements as appropriate.
  • Liaise with internal stakeholders to map business models, existing systems and establishes scope, business priority for change initiatives of small and medium size and complexity.

Essential Requirements:

  • BS or MS degree in Computer Sciences or Life Sciences or a relevant discipline.
  • Fluent in English (Strong oral and written skills required).
  • Systems related experience in Pharma (preferably in a Regulatory environment) or related industry.
  • Working knowledge with RA relevant computer programs and systems with demonstrated ability to learn and train others on new systems quickly.
  • Basic knowledge of the worldwide Health Authority submission formats as well as the overall drug development process and related document requirements is desirable.
  • Knowledge and experience with eCTD, IDMP, Publishing Standards and applicable related tools is desirable.
  • Knowledge of ticketing tools, validation tools and concepts of GxP Software Development and testing is desirable.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network 

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Development
Innovative Medicines
United Kingdom
London (The Westworks)
Research & Development
Full time
Regular
No
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REQ-10030142

RA System and Strategy Specialist

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  2. https://www.novartis.com/about/strategy/people-and-culture
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